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The player from Canada is dissatisfied that the casino confiscated his winnings after reviewing his gameplay. The player from Spain reports unauthorized deposit of setka euros taken from his account by the casino. He had owo block his cards and face consequences owo avoid further issues.
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Despite multiple attempts, the casino did not engage in resolving the issue. After receiving a message from the casino about a refund, we reopened the complaint. However, the player stopped responding to our questions which gave us no other option but to reject the complaint. The player from Poland requested a withdrawal less than two weeks prior owo submitting this complaint. The player from Australia noted that the casino hadn’t paid out his winnings due jest to a first deposit premia being mistakenly activated, despite him personally turning it off.
